Job Description

Key Mission:
The technical leader participates in the follow-up, study & design of IT projects. The position requires close collaborationwith the production teams to design, test, implement & improve infrastructures, solutions & methodologies for the department.

Key responsibilities:

• Plans & conducts technical analysis to answer customers & internal needs
• Understands & predicts threats & opportunities for customers & the department
• Performs infrastructure reviews, supports the delivery of innovative infrastructure, security & application solutions across multiple projects;
• Performs regular technological watch; participates in defining & implementing innovation strategies & plans (cloud/physical solutions, automation & industrialization, virtualization and back up and any
  other technologies, project initiatives & efforts as required)
• Recommends solutions & architectures that improve cost efficiency & reduce the overall level of effort
• Proposes development focus & prioritizes projects according to business stakes; helps with planning & executing high value projects within set deadlines & in respect with defined pre-requisites; reviews decisions & suggests adjustments whenever necessary
• Assists with problem analysis, proposes adequate solutions, provides time & resource estimates for
  implementation
• Identifies, tests & coordinates application of hotfixes/updates across relevant environments
• Acts as the day to day support for the department management, is a resource for technical inquiries, provides technical guidance & support for team members
• Follows-up on IT operations (help desk, change, configuration, release/deployment, planned
  interventions etc.); ensures fair task assignments to teammates as per their availability, skills & career path; maintains regular account of own work time & mission status
• Ensures that the best technical approach & practices are applied in all phases of the asset lifecycle; abides to company guidelines & standards; regularly reviews his teammates work & decisions to ensure consistency & alignment with the company’s vision

Key skills:

• Technical excellence in accordance to the department’s lines of service; knowledge in IT architecture design
• Capacity to work independently as well as within a team to achieve set goals & objectives
• Flexibility & adaptability to the changing & various work settings
• Leadership skills with emotional intelligence; capacity to coach/mentor others
• Ability to analyze & synthesize information, attention to details
• Proactive & solution oriented
• Ability to organize workload efficiently & prioritize missions
• Written & spoken communication skills (cohesion & clarity, confidence in public speaking & presentation, good listener)
• Ability to translate engineering realities to simpler terms for non-technical stakeholders
• Process oriented (ITIL, ISO)

Technical Knowledge:

• Virtualization Software: VMware (Vsphere, ESX Server, Vcenter, Cluster and multiservers environment.
• OS: Windows server, Unix/Linux
• Back Up technologies (SAN/NAS) At least one of them
• Back Up equipment (SAN HP EVA, SAN EMC, NETAPP)
• Virtualisation equipment : DELL & HP Servers
• Switch Equipment FC : HP, BROCADE
• Network : router, OSI Layer, TCP/IP, firewall
• Database : At least knowledge in SGBD (Oracle, MS SQL …)
• Pack Office et Outlook
• Good written and spoken English and French

Please send your CV to info@succexa.mu